Consultant Team

Mastering EQ for Effective Communication with MBTI


- Maximizing performance and productivity through managing EQ



The Workshop on Mastering EQ for Effective Communication with MBTI aims at enhancing managers' and staff’s EQ Communication skill and strategy by blending with the knowledge of Myers-Briggs Type Indicator (MBTI) through interactive examples, activities and demonstrations. Managers and staff will be equipped with practical skills and applicable techniques on how to manage own emotions and work with them resourcefully and effectively.


Objectives of Mastering EQ for Effective Communication with MBTI:


  • Understand own and other characteristics by using MBTI
  • Recognize own emotions and how they affect own thoughts and behavior
  • Manage own emotions in healthy ways, take initiative, follow through on commitments, and adapt to stressful circumstances
  • Understand the emotions, needs, and concerns of other people, pick up on emotional cues, feel comfortable socially, and recognize the power dynamics in a group
  • Develop and maintain good relationships, communicate clearly, work well in a team as well as inspire and influence others
  • Better manage staff's motivation and performance through mastering EQ


Sample Outline of Mastering EQ for Effective Communication with MBTI:


  1. MBTI Types and Emotional Intelligence

    • What is Emotional Intelligence? How MBTI types affect emotional intelligence
    • Learn four core abilities of emotional intelligence: Self-awareness, Self-management, Social awareness, and Relationship management
  2. Increase Self-Awareness
    • Introduce the four dichotomies of MBTI through a series of activities

      • Introvert / Extrovert
      • Sensing / Intuition
      • Thinking / Feeling
      • Perceiving / Judging
    • Learn the characteristics and communication styles of different types
  3. Mastery of Emotions

    • Re-create meaning of emotion – difference between map and territory

    • Activity: “Transforming Troubling Emotions”

      •  Identify, own and manage negative emotions, especially fear
      •  Texture those emotions and use them for information
    • Access personal resources to texture pressure state to transform pressure to motivation
  4. Strengthen Self-Management

    • Access personal resources to increase motivation
    • Develop the ability to direct and manage own states in the ways that one so desire
  5. Enrich Social Awareness

    • Develop skills and learn sensory acuity to pick up emotional cues and “mind read” others’ thoughts
    • Understand surface structure and deep structure of language, and possible meanings behind
  6. Strategies in Handling Challenging Situations

    • Adopt skill to chunk up to find connections and relationships as well as to chunk down to find details and distinctions
    • Practice the use of different levels of language
    • Adopt skill of reframing: 

      • Intention
      • Re-define


Contact Talent Professional today for your best suited Mastering EQ for Effective Communication with MBTI solution for the staff and management to transform emotions and stresses into driving force on goal achievements!


Remarks: Program objectives and outlines are for reference only; programs would be tailor-made with clients' specific requirements.